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Office 365 & IT support

Office 365 Service agreement

What does it mean to have an Office 365 Service agreement?

We have years of experience working and supporting our customers with Microsoft products. Our main focus is on first line support, which covers the most common errors and tasks in the Microsoft environment. Typically, that means challenges with Outlook, or creation and migration of mailboxes. 

Another common task is the creation of new users, or password retrievals. 

What is the scope?

We focus on Microsoft related issues, however if you have challenges with Outlook, AD structure and Office 365 administration, we also offer support. 

We also offer support on hardware related issues, meaning that the scope is negotiable and customized to your needs. 

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What Microsoft products do we service?

Support for the entire Microsoft 365 family:

IT-support is one of our main services, which includes support for Microsoft Office 365 products. Here we can offer you 24/7 support in 3 languages, which are Danish, English, and Polish. 

Installation & maintenance:

Does your employee need a new computer, or do you need to migrate multiple users to Microsoft 365? 

Maybe you need to create users in multiple systems? 

Do you need maintenance or continuous support for Office 365? 

Then contact us today and get a free consultation. We help companies all over Denmark with maintenance, setup & installation, and also migration to the Office environment 

Office 365 changes to Microsoft 365

In late 2020 Microsoft decided to rebrand its product name from Office 365 to Microsoft 365, which was due to the fact that the old name didn’t really cover enough of what Office 365 had under its belt. 

Other than name nothing else has changed, both pricing and selection remained unchanged.

Here is an overview of the changes:

  • Office 365 Business Essential is now Microsoft 365 Business Basic Office 365.

  • Business Premium is now Microsoft 365 Business.

  • Standard Microsoft 365 Business is now Microsoft 365 Business Premium.

  • Office 365 Business is now Microsoft 365 Apps for business.

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Services you might be interested in:

Store Support

For companies that need customer support for the staff of a physical store.

Customer Service Outsourcing

For companies that need a forwarding service, outsourcing of customer service and/or a 24/7 IT service desk

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Contact us today